How To Buy A StairSteady!

Purchase Guide
This is a simple guide on how to buy a StairSteady:

Step one- which type of StairSteady?
Call us on 08456528804 or email us at info@stairsteady.net to place your order.
• We need to know if you are purchasing a standard or dog leg StairSteady. A dog leg has a 90 degree turn in it. (When it comes to dog legs if it is only two or three steps I recommend a standard with a handrail, if you can manage, as it works out cheaper)
• We will want your details- name, address and telephone number.
• We will ask for 50% of the total cost to be sent by cheque or bank transfer.
Our postal address is 42 Ashley Lane, Killamarsh, Sheffield, S21 1AB.

Step 2- What type of assessment?
The next thing you need to decide is who you wish to carry out the assessment.
The assessment is on the property (not the user) and can be done by the purchaser at no cost. A form will be sent to you should you decide to do this yourself.
We will need some basic information about sizes and placing, but mostly it is about your wall type. The wall is crucial because it means that we know what to bring to fit the StairSteady, but also if the wall is stable enough to hold the weight required. You may need to do some minor investigation to find out what type of wall you, for example a light switch may need to be removed (please do this carefully). (However, should we not be able to fit due to any inaccurate information given or an inaccurate wall survey, then an aborted fit cost will be charged at £50+VAT.)

Alternatively we can arrange for the assessment to be carried out at a cost of £50+VAT.

Step 3- what do I pay?
You send us a cheque for the initial payment (50% of total cost), and we send you an order confirmation with an unique order number, confirming the price and assessment arrangements, (if you want us to carry out the assessment, we will then arrange to send out an assessor).
When we receive your cheque or bank transfer we will call you to confirm it has arrived and then again once it has cleared.

Step 4- How do I arrange fitting?
Once payment has cleared and we have your assessment details we will then arrange for your StairSteady to be fitted. One of our trained StairSteady fitters will contact you to come out and fit your StairSteady at a convenient time to you.

Step 5- what about final payment?
You will pay the outstanding balance on the StairSteady after fitting, by cheque or bank transfer, our postal address is 42 Ashley Lane, Killamarsh, Sheffield, S21 1AB.
Any questions please email info@stairsteady.net or give us a call.

see our new price list on the post made on the 18th April 2010